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Hotel · Hanoi · Ha Noi Municipality

Novotel Suites Hanoi

A 4-star suite hotel in Cau Giay District, close to Hanoi's new city centre and a short drive from the airport.

  • Outdoor pool and fitness centre
  • Spacious suites with kitchenettes
  • 24-hour reception and express check-in
8.5 Great 251 reviews Booking.com 8.5 · 251 reviews

About

Novotel Suites Hanoi

Novotel Suites Hanoi sits on Duy Tan Street in Cau Giay District, about 6 km from Hoa Lo Prison. It's a practical base for both business and leisure, with easy access to the city's modern areas and public transport.

The property is built around suite-style accommodation—studios and one- and two-bedroom apartments with kitchenettes, making it a strong choice for families or longer stays. Guest reviews highlight the generous room sizes, the varied breakfast buffet, and a service team that regularly goes out of its way to help.

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

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Strengths

3 reasons to book
  • Spacious, well-equipped suites — Guests repeatedly mention the large rooms and the convenience of having a kitchenette, with options ranging from studios to two-bedroom apartments.
  • Attentive, friendly service — Staff are singled out in multiple reviews for being professional and helpful, with some going beyond expectations, such as offering free breakfast when the pool was unavailable.
  • Strong breakfast offering — The breakfast buffet is a recurring highlight, with guests praising the variety and quality, including fresh juice.
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Worth weighing

3 to weigh
  • Some distance from the old quarter — While convenient for the new city centre and business areas, the hotel is about 6 km from Hoa Lo Prison, so the historic heart of Hanoi is a short taxi or bus ride away.
  • No pets allowed — If you're travelling with a pet, this hotel isn't an option.
  • Inconsistent pool availability — One review notes the heated outdoor pool was unavailable during their stay, suggesting it may sometimes be closed for maintenance.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior King Studio

  • 1 King-size bed

Deluxe Studio

  • 2 Single beds

Deluxe King Studio

  • 1 King-size bed

Executive One-Bedroom Apartment

  • 1 King-size bed

Executive Two-Bedroom Apartment

  • 2 Single beds or 1 Queen-size bed
  • Shower
  • Non-smoking
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Snack bar
  • Coffee shop
  • In-room breakfast
  • Packed lunches
  • Special diet menus
  • Happy hour
  • Welcome drink

Pool & Wellness

  • Outdoor swimming pool
  • Sun loungers
  • Sun terrace
  • Steam room
  • Fitness centre

Services

  • 24-hour reception
  • Express check-in/ -out
  • Currency exchange
  • Luggage storage
  • Room service
  • Laundry
  • Dry cleaning
  • Airport shuttle
  • Business centre
  • Meeting/ Banquet facilities
  • Fax/ Photocopying

Family

  • Cots
  • Babysitting/ Child services
  • Playpen
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

In-Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Washing machine
  • Free toiletries
  • Electric kettle
  • Cookware/ Kitchen utensils
  • Flat-screen TV
  • AM/FM alarm clock

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.5
Great 251 reviews

Guest-rated 8.5/10 from 251 reviews

Booking.com · 8.5 · 251 reviews
8.5Verified guest

“A wonderful stay at a luxurious hotel. The location was ideal, right in the historical centre. The room was large and comfortable, with everything I needed. Staff were extremely kind and efficient, which made the stay even better. The pool area was a lovely spot to relax after exploring.”

8.5Verified guest

“We really liked both the staff and the rooms. It's just 1 mile from Keangnam, and about a 10-minute walk to the public bus stop.”

8.5Verified guest

“In the old district, this place checked all our boxes.”

8.5Verified guest

“Excellent hotel with top-level service, a superb breakfast, and huge comfortable rooms. Convenient location, friendly staff, good for business trips. The team was incredibly helpful, and the suites work well for families and groups, with a fully equipped kitchenette.”

8.5Verified guest

“Spending Christmas here was great. The breakfast buffet was impressive, with lots of delicious choices. The staff were welcoming and did everything to keep us comfortable. A big plus was the location, with easy access to public transport and sights. The heated outdoor pool was a lovely way to unwind.”

8.5Verified guest

“We loved the spacious rooms—perfect for families, with comfy beds and plenty of space for luggage. The location was excellent, near the new city centre with plenty to see, and only a short drive from the airport. The breakfast was varied and delicious, and the staff were very friendly.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

In the neighbourhood: The hotel sits in Cau Giay District, near Hanoi's new city centre. Guests mention Keangnam (about 1 mile away) and a public bus stop within a 10-minute walk.

Getting around: The location is convenient for public transport, and many attractions are a short taxi ride away. The hotel also offers an airport shuttle and, according to one guest, a free shuttle to nearby sights.

5 Duy Tan Street Cau Giay District, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
157 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is until 12:00.

Does the hotel allow pets?

No, pets are not allowed at Novotel Suites Hanoi.

Is parking available?

Yes, the hotel offers parking facilities.

What room types are available?

The hotel has studios and apartments: Superior King Studio, Deluxe Studio (twin beds), Deluxe King Studio, Executive One-Bedroom Apartment, and Executive Two-Bedroom Apartment.

Does the hotel have a pool and fitness centre?

Yes, there is an outdoor swimming pool (noted as heated in some reviews) and a fitness centre. Reviews mention the pool was sometimes unavailable.

Nearby

Other top-rated stays in Hanoi

Want a different style or budget? Here are more highly-rated options in the area.

8.9

Melia Hanoi

Guest-rated 8.9/10 — among the top stays in Hanoi.

Hanoi

9.4

Amaya Retreat

Guest-rated 9.4/10 — among the top stays in Hanoi.

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8.8

D'Lux Hotel

Guest-rated 8.8/10 — among the top stays in Hanoi.

Hanoi

The bottom line

A solid choice for families and business travellers who want space, kitchenettes, and reliable service—especially if you're based around the new city centre rather than the old quarter.

8.5What we think after reading the reviews

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